Return & Refund Policy

Return & Refund Policy

Thank you for shopping with aeropress. Your satisfaction is very important to us.

1. Return Eligibility

We accept returns within 30 days of the delivery date. To be eligible for a return, please ensure that:

  • The items are unused, unworn, and returned in their original packaging.
  • You provide proof of purchase.

2. Non-Returnable Items

The following items cannot be returned:

  • Clearance or final sale products
  • Gift cards
  • Customized or personalized items

3. Refunds

After we receive and inspect your returned item, we will notify you via tenleyuriasrs366@gmail.com whether your return has been approved or rejected. If approved, your refund will be processed within 7-10 business days to the original payment method.

4. Damaged or Incorrect Items

If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery. Include photos of the item and packaging to help us resolve the issue promptly.

5. Return Shipping

Customers are responsible for return shipping costs unless the item is defective, damaged, or incorrect. Shipping fees for your order will be calculated and displayed at checkout.

6. Cancellation Policy

You may cancel your order within 24 hours of purchase. To request a cancellation, please contact us immediately at tenleyuriasrs366@gmail.com.

7. Processing and Shipping Times

  • Order processing time: 2-4 business days
  • Shipping time: 7-15 business days